
Versatile companion
A complete outdoor solution for parents and children.
How it works
You book. We make the rest easy.
- Choose your datesBook for the length of your stay.
- Get it in the right placeAt your accommodation, the airport or a pickup point, depending on cart options.
- Enjoy your stayThen return the gear as agreed.
- Your customer portalInstructions, guides and equipment photos, on your phone.
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Your questions about this model
From what age by bike?
From 1 year, once your child sits unassisted and can wear a helmet, up to 4 years, 22 kg or 111 cm, whichever comes first. Always buckle the harness.
Will it fit my bike?
It depends on your rear axle and frame dropouts. The check above, based on Thule’s guide, shows what to measure and when an adapter or a bike shop is needed. The rental bike kit is generic: inclusion of a specific adapter is not confirmed.
How much cargo can I add?
Child and cargo combined: 34 kg maximum.
Can I walk with a baby under 6 months?
For walking with a baby under 6 months, a compatible infant sling is required. Follow the sling’s minimum age, height and weight limits. The sling is for walking only, never for cycling, jogging or skiing. The standard seat is suitable from 6 months, once your child sits unassisted.
Can I use it for jogging or skiing?
Jogging and skiing each require a Thule kit suited to the activity and this model. To arrange your rental with the right equipment, contact us to check the availability of the kit you need for your dates.
How do handover and return work?
Select your dates, then choose delivery or pickup in the booking module. Follow the location and times shown in your reservation. For delivery, provide the full address and, for an airport handover, the required flight details. Return the equipment clean and complete to the agreed location.
Can I change my dates?
Date changes depend on availability. Send us your booking number and preferred new dates so we can check availability and confirm what can be changed.
What is the cancellation policy?
Cancellation is free up to 14 days before your rental starts. Cancellations less than 14 days before the start are not refundable. Ending your rental early or not using the equipment does not qualify for a refund.
Email aurelie.cabon@bebesolutions.store with the equipment and rental dates. Without a cancellation email, the full booking amount remains due. In the event of force majeure or circumstances beyond your control, you may request an exceptional review; a refund is not guaranteed.
What if the equipment gets damaged?
Care for it as you would your own; normal wear is not a problem. If an accident happens, tell us promptly. Damage beyond normal wear may lead to charges under our terms.
See the fees set out in the terms
- Minor damage, cosmetic and repairable: $30.
- Fabric or mechanism making the gear unusable: $100.
- Deep cleaning: $80.
- Loss, theft or non-return: new value, based on proof of purchase.
- Late return: current rate plus $20 per day per item.
What if my plans change?
A cancelled flight, a family emergency or a change of plans? We know things don’t always go as expected. Let us know as soon as possible so we can review your situation and work with you to find a solution. In exceptional circumstances, a full refund may be granted.
What if there is a problem with the equipment?
Stop using it and contact us promptly. We’ll work to arrange a replacement as soon as possible, subject to availability, or find another suitable solution.
The full rental terms are shown to you before you pay. All FAQs









