Memories are made together.
A hike, a new trail, landscapes to discover together.
How it works
You book. We make the rest easy.
- Choose your datesFind your gear and book it for the length of your stay.
- Get it in the right placeAt your accommodation, at the airport or at a pickup point, depending on the options available.
- Simply enjoyEnjoy your stay, then return the gear as agreed.
Your customer account, always at hand. Instructions, guides and photos of the equipment: find everything useful for your rental in one place.
Bébé Solutions on video
Our service with families, across all our gear.
Book with peace of mind
Plans changed? Let’s talk.
A change of plans, a cancelled flight or a problem with your equipment? Contact us. We’ll take the time to understand your situation and work out together what we can do.
- Secure paymentBook with complete peace of mind. Your payment is secure.Full payment at booking
- A change of plans?Free cancellation up to 14 days before your rental, subject to the applicable terms.
- Everything is clear before you bookReview your rental terms before confirming your payment.
Google reviews of Bébé Solutions
Families who travel with a lighter mind.
Reviews of our service, across all our gear. Reviews are shown in their original language.
Practical questions
How do handover and return work?
Choose delivery or pickup in your cart. For delivery, give the full address; for the airport, your flight details. Without this information on time, delivery may be postponed or cancelled without a refund.
On return, bring the gear back clean and complete. Any day started counts as a full day. Late return: current rate plus $20 per day per item. Early return is not refunded.
Can I change or cancel?
Yes, depending on availability: write to us. Free cancellation up to 14 days before the start, by email to aurelie.cabon@bebesolutions.store with the gear and dates. Less than 14 days before, or without an email, the amount remains due.
Something unexpected, or gear not working?
Contact us as soon as you can. Each situation is reviewed; a full refund may be granted as an exception, but it is not automatic.
If the gear isn’t working properly, stop using it and write to us. We’ll find a suitable solution, such as a replacement when possible.
What if the equipment gets damaged?
We simply ask you to care for it as you would your own equipment. Small signs of normal wear happen, and that’s not a problem. If an accident happens, let us know promptly so we can review the situation together. Damage beyond normal wear may lead to charges under our rental terms.
See the fees set out in the terms
- Minor damage, cosmetic and repairable, not affecting safety: $30.
- Fabric or mechanism making the gear unusable: $100. Parts and labour may apply beyond normal wear.
- Deep cleaning for excessive dirt: $80.
- Loss, theft, non-return or irreparable damage: new value, based on proof of purchase or invoice.
- Missing accessory: tell us quickly, we review it under the terms.
- Non-visible damage may be reported within 5 business days after return.
Can I fly with this carrier?
Yes, you can take this carrier on a flight, even abroad! Just check your airline’s transport requirements and plan to return it on the date agreed with Bébé Solutions.
What if the airline loses or damages it?
Report the loss or damage at your airline’s desk as soon as you notice it. Keep the file number, baggage tags and supporting documents; take photos if the equipment is damaged. Submit your claim within the airline’s deadlines, then let us know promptly so we can arrange the next steps.
The essentials in brief. The full rental terms are shown to you before you pay.


